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FAQ
Is shipping free?
Yup, within the US, shipping is free!
When will my order ship?
All orders are packaged and processed within 24 - 48 hours Monday - Friday. When your items ship from our fulfillment center you’ll receive an email letting you know your order is otw.
How long does shipping take?
This can depend. We are shipping from Florida so depending on where you are located, the ship times may vary slightly.
In general our shipping can take anywhere from 2 - 7 business days.
International orders may take anywhere from 7 to 25 days to arrive due to travel times.
Will my order arrive discreetly?
Always. Our shipping boxes are plain, brandless and nowhere on the package will the spicy contents be listed. You can rest assured. And the return address will be listed as B&L Fulfillment Center.
What’s your return/exchange policy?
Unused and unopened BerryLemon products purchased directly from our website are returnable up to 30 days after purchase. The credit received will be the purchase price of the item minus cost of return shipping. Please note, due to the intimate nature of pleasure products, we cannot accept returns or exchanges on items that have been opened.
How to use a Berrylemon vibrator?
Please check out our “how to” sex guides below, they might help steer you in the right direction.