Returns & Exchanges
Returns & Exchanges
Your vibrator will arrive fully charged but just in case, give it a charge when you first receive it. Plug USB into a wall adapter for the best charge.
To turn on most models you’ll hold down the power button for 3 seconds and it will turn on to stand-by mode. Some models will have two power buttons that control dual motors independently.
Then, click the power button again to click through each vibration pattern. After you’ve gone through each pattern, it will cycle again.
To turn it off, hold down the power button again for 3 seconds.
After use, clean your toy with lukewarm water and mild soap.
For more information check out our quick start blog post.
Safety & Sustainability
Absolutely. Our pleasure products are made with medical grade silicone and ABS plastic. They are non-toxic, and non-porous for your safety. We’re dedicated to offering safe, and enjoyable products for all.
To keep vibrators (and the lithium batteries) out of landfills they must be disposed of properly. You can dispose of spent vibrators as a part of the WEEE recycling scheme. Locate your local recycling facility at www.recyclenow.com.
It’s important to properly dispose of your electronics (vibes included) as over time the disposed batteries can leak harmful chemicals into the soil which can cause water contamination and pose a risk to humans and wildlife.
We know that sex toys can be tricky when it comes to sustainability. This is why we encourage our customers to practice great battery management to ensure the products can last the test of time (which keeps them out of landfills).
100% of our packaging is recyclable via standard urban recycle programs.
Our packaging is all compostable, most boxes are sourced from recycled material and we use the least amount of plastic as we possibly can. (Currently, only one product has plastic in the packaging and we are phasing it out.)
Despite our massive efforts, we are nowhere near as environmentally friendly as we’d like to be. But we’re working every day to be as sustainable as we can be.